Large Affiliate PayoutsThe web hosting industry is littered with fake or misleading reviews by various bloggers and websites, who promote companies based on affiliate payouts, not service quality. The most egregious offender, EIG, pays up to hundreds of dollars per sign up. We don't believe that's right.
That's why we have one of the lowest affiliate payouts in the industry, at just 5% of the signup, This means reviews you read about us aren't because they earn a lot for promoting us. It's because they truly believe in it.
Paid ReviewsAlong with "affiliate reviews," reviews paid for by the hosting company are rampant. Paid reviews rarely are "reviews" at all. They just list some features of a plan. These reviews also tend to be overly positive because who's going to talk poorly about a company that just paid them $400?
We've gotten many requests from bloggers offering to write us a review, in exchange for a "fee," which we've all politely declined. We're happy to offer a free trial account for the reviewer to test us out and write a review if they'd like. Otherwise? No thanks.
Misleading ContractsOffering especially cheap or low prices -- only to require signing up for long contracts happens far too often. Not only are these lengthy contracts bad, because you can't change hosts should their quality decline, they're are also very rarely stated upfront.
Yearly contracts can also be a convenience though, and we understand that. We offer options to automatically pay for multiple terms upfront. However, our listed prices will always reflect the costs of a single month of hosting, without any commitments, or very clearly state otherwise.
UpsellingWe don't sell you stuff you don't need. "Premium SSL"? There's very little difference between basic free SSL and paid SSL, and you probably don't need it. "Security Services"? securing your website is great, but only if you actually need it.
Our checkout process doesn't push other third-party services that we might earn a commission from, and neither will our support recommend these services unless they'll actually provide good value to your site.